Solution Brief - MSAI Connect - Thermal Imaging Platform for Critical Asset Monitoring (ft. Global Distribution Warehouse case study)

This case study shows how a global online retailer used MultiSensor AI to continuously monitor high-speed conveyor and gapper bed systems - catching belt tension and overheating issues early, before they caused downtime. With fixed thermal monitoring and real-time alerts, the team reduced unplanned downtime by 30%, increased throughput more than 11×, cut maintenance costs by 40%, and achieved up to a 20× ROI. A clear example of how condition-based monitoring turns early signals into measurable uptime, safety, and operational gains.